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Form of Assistance

Do you want tech help and support? Our support department is at all times prepared to assist. 


Easy to Manage

If you have concerns employing our website hosting services or would like more resources for your sites, just let us know and we’ll give you the best ideas.


Dedicated Hosting Help

We’ll be present night and day to help you with any given server management procedure or to help you alter the current setup of your dedicated hosting server.


VPS Assistance

If you run into troubles utilizing your SolusVM administration panel, or with any of the applications your VPS has been pre–configured with, just inform us.


Semi-Dedicated Hosting Support

Don't be reluctant to call our expert staff of technical support engineers. They are on hand 24/6, prepared to assist you.

Customer Support Channels

A 1–hour Response Guarantee

We offer a 1–hour reply warranty with all our website hosting packages, which means every single assistance question you email will undoubtedly be answered to in less than 1 hour maximum. Our support company members are taught to promptly take care of any issue and to give you detailed guidance on any concern that you may have.

A Top–quality Support Service

Our tech support service is offered by a group of experienced techs that are able to respond to your inquiry right away. You’ll be able to speak with the tech support team team by starting a tech support ticket from your Web Control Panel or by posting us an email. On business days, you may also call us on the phone or make use of the online chatting solution.

An Intuitive Help Section

Sheephostingbay’s Control Panel presents a wide–ranging know–how base that’s included in all areas. In each section, you will find a Help control key that will load for you a selection of step–by–step courses on how to work with a selected element or perform a specific action. Additionally, we have produced course films to enable you to get a better idea of the Control Panel’s interface.